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Customer Update Q3 2015

Friday, June 19, 2015

Bringing you closer to your account Version 3 of our website, a complete overhaul is now well underway and with the release of WHMCS V6 RC1 were going to look at some of the new features we are currently working into our site it’s an exciting time to be a customer with First2Host!. We’re bringing reseller customers closer to their accounts than ever before....

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Staff Training and Development Days

Friday, May 8, 2015

Upcoming Staff Training And Development Days Support for our products will be heavily reduced on the below dates to allow for staff training on the new build of WHMCS (V6). V6 of WHMCS is bringing huge benefits to our customers including a new fully responsive website design, new features like name spinning and custom DNS and more importantly updates to our current offerings for...

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Important Updates To Reseller and VPS Account's

Thursday, April 9, 2015

Change To PayPal Billing Terms

Monday, March 16, 2015

Updates to Invoice Payments Via PayPal As a provider of reliable budget Hosting services we take payments using PayPal, As such PayPal take a percentage of your transaction to cover fee's for using the payment gateway. For years we have incorporated this payment into services to mitigate the need to pass the cost onto you, the customer, unfortunately this is no longer possible and from...

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SS3 / SS5 Migration

Saturday, February 14, 2015

Hi , we've got some exciting news to share with you, we are overhauling our Reseller Services which means your in for a treat! We will soon be migrating all users of SS3 and SS5 onto a single Dedicated Server increasing the features we offer, resulting in an improved experience for your customers. Over the next few months we will be introducing new plans and pricing for new...

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New Verification Guidelines

Wednesday, November 26, 2014

New Verification Guidelines   In an attempt to provide an even more secure service for all of our users and to protect against fraudulent transactions from 27/11/2014 we will now introduce a new system before we activate certain orders. All purchases of VPS servers and Dedicated Servers will now require us to verify the billing contact. This includes our customers...

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We Need YOU!

Thursday, November 6, 2014

We're evolving our Dedicated Server business and are now looking to take on a number of Server Resellers to partner with us and to develop our server offerings. At the moment we're only looking for customers who can introduce the sale of Dedicated Servers into their websites. These servers will be brand free letting you totally brand your business into the server market with no one knowing...

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Alpha Two Critical Update

Sunday, October 12, 2014

All services on Alpha Two will be offline for a short while whilst we install an additional hard drive into the node. We appologise for the late notice and the downtime that will be seen.

Updated LTSP

Wednesday, October 8, 2014

LTSP (Long Term Support Policy)   The LTSP is designed to give you the customers excellent customer service from us, As a budget provider of VPS servers it’s not possible to offer everyone free support, Many of our customers are able to fix most software related issues on their own, And to include the LTSP price in our packages would simply not be fair on them. To...

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ShellShock Bug

Thursday, September 25, 2014

ShellShock Vulnerability Security Level – Critical (Highest Importance)    Hello {$client_name} {$client_first_name} with the announcement of the security issue labelled “ShellShock” We are releasing in-house patches to fix the issue, Most users will not be aware of this vulnerability yet so here’s a breakdown of what it is and...

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