First2Host services are unmanaged as standard. We provide you with a high-quality network and reliable equipment, you manage your own service and software. You don't have to be a customer of First2Host to enjoy our expertise. We can fix issues, diagnose problems and even move your websites from one host to another.
Are you a current customer of First2Host? Do you have an emergency? our team are available 24x7 to assist you. We can provide you with quick fixes to get your server back online and advice on how to proceed. You might be entitled to complimentary support. Check this page for more information.
You can request a custom quote from our support team should the service you require not be listed below. Remember to include as much information as possible and detail exactly what you require us to perform on your server.
Our service price list gives you the one-off charges for work carried out which is outside the bounds of our general support or, in the case of none customers our standard support fees. Unless issues are an emergancy like an offline server and you have our premium cPanel management plan all work is carried out Monday to Friday 9AM to 5PM. The current time is
Wednesday, 19 September 2018, 00:05 AM
|Service||Time Frame||Service Price||Order|
|Install cPanel/WHM on Server and configure||6 Hours||£30.00 GBP||Order Today|
|Remove Viruses/Malware from Server||6 Hours||£100.00 GBP||Order Today|
|Duplicate SolusVM Virtuozzo VPS And Migrate To New Slave||2 Hours||£30.00 GBP||Order Today|
|Setup SolusVM Master (Virtuozzo)||24 Hours||£100.00 GBP||Order Today|
|Setup SolusVM Slave (Virtuozzo)||24 Hours||£100.00 GBP||Order Today|
|Setup SolusVM Slave (KVM)||72 Hours||£200.00 GBP||Order Today|
|Secure Server from Vulnerabilities and Attack||6 Hours||£100.00 GBP||Order Today|
|Fix Email Deliverability Issues and RBL Blacklist Listings||6 Hours||£100.00 GBP||Order Today|
|Software Installation (WordPress, WHMCS etc)||6 Hours||£30.00 GBP||Order Today|
|Offsite cPanel Account Backups (250 GB Space)||Automated Weekly||£15.00 GBP||Order Today|
|Offsite cPanel Account Backups (500 GB Space)||Automated Weekly||£30.00 GBP||Order Today|
|Monthly cPanel Server Updates||Monthly||£50.00 GBP||Order Today|
|Hourly cost to diagnose and correct problems||On Demand||£30.00 GBP||Order Today|
|Basic cPanel Server Management||On Demand||£50.00 GBP||Order Today|
|Premiumn cPanel Server Management & Disaster Recovery||On Demand||£125.00 GBP||Order Today|
Basic cPanel management includes two hours of administration time on your server and unlimited tickets to our support team. One server IP is supported per management plan. Premium cPanel management includes five hours per month of administration time and unlimited tickets to our support team. If your servers heartbeat even stops our support team will be notified within 60 seconds of the outage and will begin to diagnose and fix the issue without the need of you contacting us. Once the issue has been fixed a report will be sent to you detailing what was done to fix the issue. Free services for current customers assume you are moving content into your First2Host service from another provider.
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